Trust Centre — Smart Citizens
Certifications, warranty policy, privacy, terms, data protection, health & safety, and credential requests — a single place for Smart Citizens compliance documentation.
One place for Smart Citizens compliance
The Trust Centre is the single source for Smart Citizens compliance, warranty, privacy, and credential documentation. It is built for serious customers, developers, consultants, and government stakeholders who need to verify a smart-home company before signing.
What you can request
- ISO 9001:2015 certificate covering design, project delivery, and AMC.
- UAE trade licence and insurance summary.
- Warranty policy — hardware, workmanship, and AMC coverage.
- Privacy policy and data-processing summary for the Smart Citizens App and AI Studio.
- Health & safety and method statements for on-site works.
- Reference list of completed projects (segment-relevant, under NDA where required).
How we handle your data
Resident data on the Smart Citizens App stays inside the household by default. AI services run on opt-in, with clear documentation of what is processed, where, and for how long. We do not sell resident data. Full details are in the privacy policy available via the credentials pack.
Request the credentials pack
Use the contact form or WhatsApp to request the credentials pack. We respond within one business day for verified prospects, developers, and consultants.
Frequently asked questions
+How can I request Smart Citizens company credentials?
Use the credentials request form on this page or message us on WhatsApp. We share ISO 9001:2015 certificate, trade licence, insurance summary, warranty policy, and reference list with verified prospects and project stakeholders.
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ISO 9001:2015 certified, two-time UAE Business Award winner (2022, 2023) for Best Smart Home Provider powered by AI, with a documented quality and warranty process.
UAE-based AI smart living company with 20+ years of experience, ISO 9001:2015 certified, two-time UAE Business Award winner for Best Smart Home Provider powered by AI.