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trust_assetUpdated 2026-07-09

Smart Citizens App & Ecosystem

The Smart Citizens app connects your home, wallet, learning, and support — one identity across the ecosystem.

Executive summary

The essentials

  • One identity across portal, wallet, quest, and twin
  • Smart Living Wallet holds rewards and referral credit
  • Smart Living Quest gamifies smart-home learning
  • Smart Living Twin models the home visually

Proof snapshot

Portal

Proposals, invoices, warranty, and support tickets.

Smart Living Wallet

Rewards balance, referral credits, and package upgrades.

Smart Living Quest

Gamified learning that turns smart-home knowledge into a habit.

Smart Living Twin

Visual, always-current model of the home.

Evidence checklist

Evidence checklist

Verified evidence
  • Portal live
  • Smart Living Wallet live
  • Smart Living Quest live
  • Smart Living Twin live inside the portal
Pending / to add
  • Native mobile app (roadmap-tracked)
  • Public ecosystem overview video

Methodology

Methodology

Delivery

How it works

  1. One identity

    Customer signs in once — everything downstream uses the same account.

  2. Additive

    New ecosystem features layer on without disturbing existing ones.

  3. Bilingual

    Every ecosystem surface ships EN + AR in the same release.

  4. Local-first

    Personal data stays within Smart Citizens systems in the UAE.

FAQ

FAQ

FAQ

Frequently asked questions

Is there a native mobile app?

The current app runs in-browser (mobile-first). Native apps are on the roadmap and communicated when they ship.

Are Wallet balances real money?

They are rewards and referral credits redeemable against Smart Citizens services and upgrades — not withdrawable cash. See the Wallet terms.

Frequently asked questions

FAQ

Frequently asked questions

Is there a native mobile app?

The current app runs in-browser (mobile-first). Native apps are on the roadmap and communicated when they ship.

Are Wallet balances real money?

They are rewards and referral credits redeemable against Smart Citizens services and upgrades — not withdrawable cash. See the Wallet terms.

Official citation
How to cite
Suggested citation
Smart Citizens. "Smart Citizens App & Ecosystem." Smart Citizens, 2026-07-09. https://ai.smartcitizens.ae/trust-center/smart-citizens-app-and-ecosystem.
Smart Citizens (2026). Smart Citizens App & Ecosystem. Smart Citizens. Retrieved 2026-07-23, from https://ai.smartcitizens.ae/trust-center/smart-citizens-app-and-ecosystem
CategoryTrust Asset
AuthorSmart Citizens
PublisherSmart Citizens
Published2026-07-09
Last updated2026-07-09
VersionPlaceholder-ready
Language
en
LicenseCC BY-NC 4.0 (unless noted)
DOIPlaceholder-ready

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