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Smart Citizens Case Study

Hotel Back-of-House Energy Optimisation in the UAE

Engineering wanted measurable BOH energy savings without touching guest-facing systems.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
UAE (anonymized)
Property
5-star city hotel — BOH only
Client
Engineering team
Timeline
6 weeks

Challenge

Engineering wanted measurable BOH energy savings without touching guest-facing systems.

Smart Citizens solution

Smart Citizens metered kitchens, laundry and plant rooms, then automated setbacks during low-load windows.

Devices and systems installed

  • Sub-metering on BOH circuits
  • Demand-aware setbacks
  • Daily engineering report

Integration

Smart Citizens dashboard for engineering + ownership.

Outcome

Engineering team now has a defensible BOH energy story for ownership.

Estimated benefit

Estimated benefit: supported visible BOH energy reduction without guest-experience risk.

Before

Single bulk meter, no visibility into BOH drivers.

After

Per-area visibility with daily exceptions reported.

Frequently asked questions

+ How long does a project like this take?

Most hotel BOH energy projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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