Challenge
Operator wanted a premium 'one panel' guest experience without a heavy IT footprint.
Smart Citizens solution
Smart Citizens delivered tablet-led room control with scenes for arrival, sleep, cinema and do-not-disturb.
Devices and systems installed
- In-room tablet control
- Scene-based lighting + shades
- Smart thermostat
- Do-not-disturb + make-up-room
Integration
Smart Citizens controller per room, supervisory dashboard for operations.
Outcome
Guests rated room tech consistently in feedback summaries.
Estimated benefit
Estimated benefit: meaningful guest experience uplift and clearer housekeeping workflow.
Before
Multiple wall switches, missed DND requests.
After
Tablet-led arrival, sleep and DND scenes per room.