Skip to content
Case studyExpertUpdated 2026-07-08

Smart Office — Business Bay

Occupancy-driven lighting and HVAC automation for a 400 m² fintech office, reducing energy costs by 28%.

Executive summary

The essentials

  • 28% reduction in monthly electricity compared to pre-automation baseline
  • Meeting rooms auto-adjust lighting and temperature when booked
  • Access control integrated with HR system for automatic provisioning
  • Deployed in 6 weeks with minimal disruption to daily operations

Project overview

Project overview
FeatureDetails
Client
Fintech Startup (anonymised)
Area
Business Bay, Dubai
Property type
400 m² open-plan office
Timeline
6 weeks
Project overview

Customer objectives

Objective 1

Reduce utility bill without impacting employee comfort

Objective 2

Automate meeting rooms based on calendar booking

Objective 3

Centralise access control with HR integration

Existing conditions

Existing conditions

    Baseline conditions
    • Standard ceiling panels with separate switches per zone
    • Central AHU with VAV boxes, basic thermostat per zone
    • Standalone access card system not linked to HR

    Key challenges

    Key challenges

      Documented challenges
      • Open-plan layout required careful occupancy sensor placement to avoid false triggers
      • AHU integration needed coordination with building management
      • HR API required custom middleware for real-time badge provisioning

      Engineering analysis

      Site survey mapped traffic flows; engineering placed ceiling occupancy sensors at 4 m intervals. VAV setpoint control was achieved via BACnet; access controller integrated via REST API middleware.

      Solution architecture

      Edge server running Home Assistant connects to ceiling occupancy sensors (Zigbee), BACnet gateway for VAV boxes, and REST middleware for access control. Microsoft 365 calendar integration triggers meeting-room presets.

      Technologies used

      Technologies used

      Core platforms and technologies.
      • Home Assistant· Central automation
      • Zigbee· Occupancy sensors
      • BACnet· HVAC VAV control
      • REST API· Access control + HR

      Protocols used

      Communication protocols actually deployed.
      • Zigbee
      • BACnet/IP
      • REST
      • OAuth 2.0

      Products & equipment

      Before & after

      Before & after
      FeatureBeforeAfter
      State
      Manual switches, fixed thermostat schedules, manual badge provisioning.Auto-off empty zones, calendar-driven meeting rooms, real-time HR badge sync.
      Before & after

      Project timeline

      Delivery

      How it works

      1. Week 1–2

        Survey, BACnet point discovery, sensor placement plan.

      2. Week 3–4

        Sensor install, BACnet gateway commissioning, access middleware build.

      3. Week 5–6

        Scene programming, calendar integration, staff training.

      Project statistics

      0%
      Energy cost reduction
      0
      Occupancy sensors deployed
      0
      Weeks to completion

      ROI summary

      Sustainability metrics

      Sustainability metrics

      Measured / targeted sustainability outcomes
      • Unoccupied zones auto-setback reduced cooling hours by 35%
      • Daylight harvesting dims perimeter lights by up to 60%

        Key engineering decisions

        Ceiling vs desk-mounted sensors

        Ceiling sensors cover larger zones and avoid tampering. — Trade-off: Higher install cost per unit.

        Risk register

        Risk register
        FeatureRiskLikelihoodImpactMitigation
        False occupancy from HVAC airflow
        False occupancy from HVAC airflowMediumLowAdjusted sensor sensitivity and placement angle.
        Risk register

        Lessons learned

        Lessons learned

        Lessons learned
        • BACnet point schedules can conflict with automation; coordinate with building FM
        • HR API rate limits required caching layer

          Customer outcomes

          Outcome 1

          Lights and AC off within 5 minutes of last person leaving a zone

          Outcome 2

          Meeting rooms pre-cooled and lit 10 minutes before booked start

          Outcome 3

          New hires receive badge access automatically on start date

          Future expansion opportunities

          Future expansion opportunities

          Expansion opportunities
          • Add air-quality monitoring and demand-controlled ventilation
          • Integrate desk booking with lighting personalisation

            Project Intelligence Score (internal)

            Internal analytics only.

            0/10
            Technical complexity
            0/10
            Automation coverage
            0/10
            AI integration
            0/10
            Sustainability features
            0/10
            Documentation completeness
            0/10
            Engineering depth
            0/10
            Visual evidence
            0/10
            Customer outcome quality

            Frequently asked questions

            FAQ

            Frequently asked questions

            Did building management need to approve the BACnet integration?

            Yes — we coordinated with the building's FM contractor to ensure no conflicts.

            Can employees override the automation?

            Yes — manual switches still work and automation resumes after a timeout.

            Official citation
            How to cite
            Suggested citation
            Smart Citizens Engineering. "Smart Office — Business Bay." Smart Citizens, 2026-07-08. https://ai.smartcitizens.ae/case-studies/story/business-bay-smart-office.
            Smart Citizens Engineering (2026). Smart Office — Business Bay. Smart Citizens. Retrieved 2026-07-23, from https://ai.smartcitizens.ae/case-studies/story/business-bay-smart-office
            CategoryCase Study
            AuthorSmart Citizens Engineering
            PublisherSmart Citizens
            Published2026-07-08
            Last updated2026-07-08
            VersionPlaceholder-ready
            Language
            en
            LicenseCC BY-NC 4.0 (unless noted)
            DOIPlaceholder-ready

            Design your smart environment with Smart Citizens

            Talk to Smart Citizens engineers for a bespoke design, budget estimate, and rollout roadmap.