Innovation Center
Customer Portal
One portal for every home Smart Citizens manages.
System concept
The Customer Portal is the owner's system-of-record for their Smart Citizens home: engineering records, maintenance backlog, upgrade roadmap, and support conversations — with clear roles for family, staff and third-party operators.
Customer value
- Documents, warranties, service history, and next actions in one place.
- Role-based access for owners, staff, and property managers.
Business outcome
- Higher retention through visible service value.
- Cleaner handover for landlord / holiday-home operators.
Related
Want to see the platform on your project?
Book a short consultation or request an indicative proposal tailored to your property type and project stage.