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Smart Citizens Case Study

Smart Office Automation for a DIFC Headquarters

Hybrid-working tenant needed real occupancy data, lighting tuning and meeting-room readiness across 60 rooms without disrupting trading desks.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
DIFC, Dubai
Property
12-floor enterprise HQ
Client
Corporate occupier
Timeline
10 weeks (live floors, overnight works)

Challenge

Hybrid-working tenant needed real occupancy data, lighting tuning and meeting-room readiness across 60 rooms without disrupting trading desks.

Smart Citizens solution

Smart Citizens delivered overnight retrofits with occupancy sensors, tunable workstation lighting, Microsoft Teams Rooms integration and a workplace dashboard.

Devices and systems installed

  • Occupancy sensors per zone
  • Tunable workstation lighting
  • Smart climate setbacks
  • Teams Rooms integration
  • Workplace analytics dashboard

Integration

Single Smart Citizens supervisory layer feeding HR + facilities dashboards.

Outcome

Floor-by-floor occupancy data informed real-estate decisions and lighting comfort improved measurably.

Estimated benefit

Estimated benefit: meaningful reduction in after-hours energy plus a defensible hybrid-working data source.

Before

No occupancy data, manual room booking, blanket lighting.

After

Live heatmaps, occupancy-aware lighting, calendar-aware rooms.

Frequently asked questions

+ How long does a project like this take?

Most smart office projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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