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Smart Citizens Case Study

Apartment Security Upgrade in Dubai

Tenant wanted upgraded entry security and smarter visibility of door events.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
Dubai (anonymized)
Property
2-bedroom apartment
Client
Resident tenant
Timeline
1 day

Challenge

Tenant wanted upgraded entry security and smarter visibility of door events.

Smart Citizens solution

Smart Citizens installed a smart lock, door sensor and a doorbell camera linked to one app.

Devices and systems installed

  • Smart door lock
  • Door sensor
  • Doorbell camera

Integration

Smart Citizens App with instant alerts.

Outcome

Stronger entry security with full visibility.

Estimated benefit

Estimated benefit: improved safety monitoring at the front door.

Before

Standard lock, no door history.

After

Per-code access, doorbell video and instant alerts.

Frequently asked questions

+ How long does a project like this take?

Most apartment security projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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