CCTV and Smart Doorbell Upgrade Case Study

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated 13 June 2026 (published 15 May 2026)

Area

Dubai (anonymized)

Property

Villa

Client

Resident owner

Timeline

1 week

Challenge

Owner wanted modern CCTV plus a smart doorbell with two-way audio.

Smart Citizens solution

Smart Citizens replaced legacy CCTV and added a smart doorbell linked to the same app.

Devices and systems installed

AI CCTV
Smart doorbell
Cloud + local recording

Integration

Unified Smart Citizens App view of cameras and door.

Outcome

Modern entry experience with reliable recording.

Estimated benefit

Estimated benefit: improved entrance awareness and fewer missed visitors.

Before

Old CCTV with no mobile access, traditional doorbell.

After

Mobile alerts, two-way audio, AI event search.

Frequently asked questions

+ How long does a project like this take?

Most CCTV & doorbell projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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