Approved and effective policy
Privacy and Personal Data Rights
Version 0.1 · Effective: 09/10/2026
Who this applies to
This draft covers visitors, prospective and existing customers, authorised portal users and other individuals whose personal information Smart Citizens processes. The final notice must identify the applicable legal entity and its role in each activity.
Information and purposes
Relevant categories may include contact and identity details, project requirements, appointments, support communications, account activity, device diagnostics and transaction records. Each processing purpose and lawful basis must be verified against operational systems before approval.
Sharing and overseas processing
Access is limited to staff and authorised providers with a legitimate operational need. Provider identities, hosting locations, cross-border transfer conditions and safeguards require a verified service inventory.
Individual requests
People may contact info@smartcitizens.ae to ask about personal data, correction, applicable access or deletion rights and complaints. Identity verification and statutory exceptions apply.
Security and changes
Appropriate access control, logging and retention controls are required; absolute security cannot be promised. Material changes must receive a dated version and documented approval.
Approved version checksum (SHA-256)
d2a97ce53fa7a0fa2a6ee735af8e73d11e1bb7607e4d97829543614741afe21dQuestions? info@smartcitizens.ae
