Approved and effective policy
Quotations, Payments and Billing
Version 0.1 · Effective: 09/10/2026
Quotation validity
The signed commercial offer defines prices, VAT treatment, delivery scope, validity and any conditions for price reservation.
Payment schedules
Instalment milestones and initiation requirements must be taken from the accepted project document. Do not introduce new payment percentages through website wording.
Invoices and payment channels
Invoices and payment instructions must identify the contracting entity and verified payment destination. Suspected payment-fraud requests should be independently confirmed.
Delays and disputes
Consequences of overdue payment, refunds or disputed invoices must reflect the agreed contract and applicable law, without displacing existing customer protections.
Approved version checksum (SHA-256)
412c718b49c9fc17e8b8bbc1f0fd740c7e0873b6659b064579d44f6230db561eQuestions? info@smartcitizens.ae
