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Policy library

Approved and effective policy

Marketing, Newsletter and Unsubscribe

Version 0.1 · Effective: 09/10/2026

Subscription preferences Subscribers should choose the relevant communications channel, language, topics and frequency where supported. A service message must not be misrepresented as marketing consent. Verification and lawful basis Record a valid permission or other applicable basis before optional promotional messages. Verify guest email subscribers as required by the approved workflow. Unsubscribe Offer an effective withdrawal method in marketing communications and honour suppression records across future sends; revocation should not stop necessary contractual notifications. Providers and records Disclose material email or messaging processors and retain appropriate consent, delivery and withdrawal evidence with restricted access.

Approved version checksum (SHA-256)

d49fcd8384d42493fb43ce016af5896ac5f7e415d3730cd6fa9c58c64cc25668

Questions? info@smartcitizens.ae