Approved and effective policy
Digital Accessibility and People of Determination
Version 0.1 · Effective: 09/10/2026
Inclusive access
Aim for usable navigation, readable content, keyboard support, assistive-technology compatibility and accessible forms across supported devices.
People of Determination
Provide a respectful process to request reasonable assistance or accessible alternative formats for important service and contractual information.
Known limitations
Document material accessibility barriers, realistic remediation actions and any alternatives without claiming unverified compliance.
Feedback and escalation
Accessibility requests may be sent to info@smartcitizens.ae. Confirm a responsible reviewer and workable response procedure before publication.
Approved version checksum (SHA-256)
0002c39eab1050fda66b571d077bfe260b02336e5550b4e33990a7e3c05579b4Questions? info@smartcitizens.ae
