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Maintenance

Preventive maintenance programme

A residential preventive-maintenance programme that keeps automation reliable for 5+ years.

Best practices

  • Maintenance visits pair with a fresh handover-pack revision
  • Every maintenance visit produces a health report

Common mistakes

  • Firmware-updating without scene regression test
  • Skipping the annual scene review
  • No battery replacement schedule

Engineering checklist

  • Quarterly remote health check
  • Semi-annual on-site visit
  • Annual firmware review
  • Annual scene review with the owner
  • Battery replacement schedule for wire-free devices

Recommended workflow

  1. Onboarding into maintenance
  2. Quarterly remote check
  3. Semi-annual site visit
  4. Annual review + report