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Documentation
Handover documentation standard
The handover pack a homeowner receives on day one — the foundation for lifetime support.
Best practices
- Publish handover pack to the owner portal
- Version handover pack — every subsequent change updates it
Common mistakes
- Handing over only what was asked for
- PDF-only handover with no editable source
- No maintenance calendar
Engineering checklist
- As-built lighting + electrical drawings
- Network topology + SSID/PSK card
- Device inventory with model + serial + warranty
- Scene catalogue with descriptions
- Maintenance calendar
- Support contacts
Recommended workflow
- Draft during commissioning
- Finalise after 30-day iteration
- Owner walk-through
- Publish to portal