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Smart Citizens Case Study

Water Damage Prevention Case Study Dubai

Owner wanted to avoid the very common Dubai issue of apartment water leaks affecting neighbours.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
Dubai (anonymized)
Property
Apartment
Client
Resident owner
Timeline
1 day

Challenge

Owner wanted to avoid the very common Dubai issue of apartment water leaks affecting neighbours.

Smart Citizens solution

Smart Citizens installed wireless leak sensors in all wet areas with priority alerts.

Devices and systems installed

  • Wireless leak sensors
  • Mobile alerts

Integration

Smart Citizens App, NOC-friendly.

Outcome

Early warning across all wet areas.

Estimated benefit

Estimated benefit: reduced risk of unnoticed leaks and neighbour incidents.

Before

No early warning; risk to the unit and neighbours below.

After

Sensors across all wet areas with priority alerts.

Frequently asked questions

+ How long does a project like this take?

Most water damage prevention projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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