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Smart Citizens Case Study

Smart Lock and Guest Access Apartment Case Study

Owner needed secure, repeatable guest check-ins without sharing physical keys.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
Dubai (anonymized)
Property
2-bedroom holiday-stay apartment
Client
Owner
Timeline
1 day

Challenge

Owner needed secure, repeatable guest check-ins without sharing physical keys.

Smart Citizens solution

Smart Citizens deployed a smart lock with time-limited codes and check-in/out automations.

Devices and systems installed

  • Smart door lock
  • Door sensor
  • Notifications

Integration

Smart Citizens App with guest profiles and audit log.

Outcome

Smooth self check-in and full visibility of door events.

Estimated benefit

Estimated benefit: improved guest access management and lower handover risk.

Before

Lockbox key handoffs, lost keys, no audit.

After

Per-stay codes, instant revoke, full door history.

Frequently asked questions

+ How long does a project like this take?

Most smart lock projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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