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Smart Citizens Case Study

Civic Building Access and CCTV Modernisation

Operator wanted modern access control and AI-aware CCTV with audit-ready evidence.

Written by Dr. Ashraf Nouri, Founder & CEOReviewed by Smart Citizens Technical TeamLast updated (published )
Area
UAE (anonymized)
Property
Civic building
Client
Government operator
Timeline
8 weeks

Challenge

Operator wanted modern access control and AI-aware CCTV with audit-ready evidence.

Smart Citizens solution

Smart Citizens delivered role-based access control across entries plus AI-aware CCTV with central event search.

Devices and systems installed

  • Role-based access control
  • AI CCTV with event search
  • Central audit log

Integration

Smart Citizens supervisory layer with role-based viewer access.

Outcome

Operator has audit-ready evidence and faster event review.

Estimated benefit

Estimated benefit: meaningful improvement in event review speed and access governance.

Before

Legacy CCTV, paper access logs.

After

AI-aware video and digital access trail.

Frequently asked questions

+ How long does a project like this take?

Most civic building modernisation projects in Dubai are scoped during a free site visit. Typical timelines range from a few days for apartments to 3–6 weeks for large villas, depending on cabling and finishing trades.

+ Does this require permission from the building or developer?

For apartments we usually only need a standard NOC. For villas, retrofits typically don't need approvals. Smart Citizens handles paperwork where required.

+ Is the system controlled from one app?

Yes. All Smart Citizens-deployed devices are unified in the Smart Citizens App, with role-based access for owner, family members and staff.

+ What happens after handover?

Every project includes onboarding, a 3-year replacement warranty on Smart Citizens devices, and an optional AMC for ongoing support and tuning.

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