Skip to content
Retail Platform & Integration

From Product Data to Shelf Display, Through One Connected Workflow

Manage products, templates, stores, labels and system status through one centralized retail operations layer.

Image notice

Illustrative platform interface. Final Smart Citizens dashboard appearance depends on approved design and integration scope.

PRODUCT IMAGE REQUIRED — final Smart Citizens photography pending.

Capabilities

Product & template management

The core catalogue of products, fields and templates.

  • Product creation
  • Bulk Excel import
  • Product barcode mapping
  • Template creation
  • Text, barcode, QR and image elements
  • Template binding to labels
Store & label operations

Day-to-day operations across stores and shelves.

  • AP monitoring
  • Label status monitoring
  • Battery-status monitoring
  • Update history
  • Multi-branch management
Users, roles and language

Governed access, English and Arabic operational concept.

  • User accounts and permissions
  • Role-based access
  • English and Arabic interface concept
  • Audit-log capability

Access-point architecture

Store access points communicate with ESLs over a 2.4 GHz wireless ESL architecture. Access points support PoE or DC power and connect over cabled or approved wireless store networks.

  • 2.4 GHz wireless ESL communication
  • PoE or DC-powered configurations
  • Cable or approved wireless network uplink
  • Batch label updates and store zoning
  • AP and label health monitoring

Access-point quantity, coverage radius, area, label capacity and update throughput depend on store geometry, shelving, metal and RF interference, label volume, wireless network design and approved system configuration. Performance figures are validated per site during the ESL radio survey.

POS, ERP and API integration

Smart Citizens integrates the retail platform with POS, ERP, product-information and inventory systems through validated APIs. Integration scope is confirmed per project.

  • API-based product and pricing sync
  • Excel-based import as fallback
  • Approval workflow prior to shelf publication
  • Update-history reporting for audits

Integration with POS, ERP, product-information and inventory systems is available subject to API access, data structure and approved project scope. API documentation, hosting architecture, security posture and data-residency requirements are validated per project.

API DOCUMENTATION REQUIREDINTEGRATION VALIDATION REQUIREDHOSTING ARCHITECTURE REQUIREDSECURITY REVIEW REQUIRED

Retail benefits

  • Improved price accuracy at the shelf
  • Faster promotional rollout across stores
  • Reduced paper and printing overhead
  • Reduced manual label replacement
  • More consistent multi-store shelf messaging
  • Central visibility of labels, access points and updates
  • Support for QR codes and barcodes at shelf edge

Potential outcomes depend on the current operating model, label volume, update frequency, integration scope and adoption.

Certifications

Certificate documents required. CE, FCC and RoHS references are treated as pending until certificate copies, certificate numbers, issuing bodies, applicable model mapping, validity dates and test reports are provided and approved for the selected Smart Citizens SKU.

CERTIFICATE DOCUMENT REQUIREDTECHNICAL VALIDATION REQUIREDPERFORMANCE VALIDATION REQUIREDCAPACITY VALIDATION REQUIREDPRICING VALIDATION REQUIRED

Product data required

Public Smart Citizens SKUs, final label and access-point models, clean product imagery, confirmed IP ratings, battery test conditions, certification copies, POS and ERP API documentation, hosting architecture and approved pricing are required before publishing hardware specifications.

  • Approved Smart Citizens SKUs and public product names
  • Selected label and access-point models
  • Clean Smart Citizens product photography (front, rear, mounted, AP, rails)
  • Confirmed IP ratings, operating temperature and battery test conditions
  • Certification copies (CE, FCC, RoHS) with numbers, validity and reports
  • API documentation for POS, ERP and inventory integration
  • Hosting architecture, data residency and security documentation
  • Approved pricing and warranty terms
PRODUCT DATA REQUIRED

Frequently asked questions

Can ESLs connect to my POS or ERP?

Integration is available subject to API access, data structure and approved project scope. Integration is validated per project during the technical workshop.

Is a site survey required?

Yes. An ESL radio survey validates access-point quantity, coverage, label capacity and update throughput for each store.

How much does an ESL system cost?

Pricing depends on label quantity, display sizes, access-point design, software, integration, mounting accessories, installation and support. Smart Citizens prepares a project-specific commercial proposal after reviewing the store and integration requirements.

Design the integration

Book a workshop with a Smart Retail architect.