Know how many people are present, not just who entered.
Smart Citizens Occupancy Intelligence combines entrance counting, zone monitoring and live capacity rules to help organisations operate safer, more efficiently and with better visibility.
What you get
See how many people are inside a space right now, per zone and per floor.
Configure caps for rooms, zones and buildings; trigger alerts as capacity is approached.
Understand how each space is used, not just the whole building.
Understand what real capacity your building actually sees on peak days.
One live view across every zone in every location.
Local retention and automatic resubmission when connectivity is restored.
How occupancy intelligence works
- Step 1Count
Entry and exit counting at every controlled doorway.
- Step 2Compute
Live occupancy is entry minus exit within a defined boundary — per zone, floor and building.
- Step 3Compare
The current value is compared against a configured threshold.
- Step 4Act
Alerts, dashboards and (when the target system exposes an interface) approved automation.
Where occupancy intelligence matters
See how much of your workplace is used at any given moment.
Understand actual meeting-room usage vs booking.
Support cleaning, HVAC and facility workflows with real presence data.
Enforce capacity for safety and experience.
Objective presence visibility for operations and safety planning.
Waiting-area and department presence monitoring.
Integration with dashboards and building systems
Occupancy data can support HVAC, cleaning, security or facility workflows when these systems expose suitable integration interfaces and the integration is included in the approved scope.
- Live capacity dashboards per zone / floor / building
- Configurable thresholds and alert routing
- REST API, MQTT and webhooks
- Integration with approved building systems, subject to their APIs
Occupancy sensors do not automatically control HVAC, security or life-safety systems without engineering validation and approved integration design.
Privacy considerations
Privacy-first architecture options are available, including depth-only sensing that does not require conventional RGB imagery. Compliance with any specific jurisdiction remains subject to the client's own data-protection review.
- Occupancy is derived from anonymous counts, not identification.
- Depth-based sensing is available for privacy-sensitive spaces.
- No facial recognition, no unique-person tracking is published as a capability.
Occupancy intelligence business-case calculator
Illustrative business-case estimate based only on the values you entered. Final ROI requires a site survey and approved solution design.
Frequently asked questions
What is occupancy intelligence?
Occupancy intelligence measures live and historical presence inside a defined space. It supports capacity dashboards, alerts and operational automation while preserving visitor anonymity.
Can occupancy data automatically control HVAC?
Occupancy data can support HVAC decisions when the building management system exposes a suitable interface and the integration is included in the approved scope. It is not an automatic drop-in.
How accurate is occupancy?
Occupancy accuracy depends on entrance coverage, boundary definition and zone design, and on the accuracy of the underlying counting sensors — typically approximately 98–99% on a project-dependent basis.
See your building the way it actually breathes.
Book a capacity assessment with a Smart Citizens IoT architect.