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Electronic Shelf Labels

Digital Prices. Connected Shelves. Faster Retail Operations.

Smart Citizens Electronic Shelf Labels replace manual paper price tags with centrally managed e-paper displays for prices, promotions, barcodes, QR codes and product information.

Image notice

Illustrative concept. Final product appearance depends on selected configuration and approved Smart Citizens product photography.

PRODUCT IMAGE REQUIRED — final Smart Citizens photography pending.

Display-size architecture

Smart Citizens groups ESLs into four public size classes chosen against shelf profile, product density and viewing distance. Factory model numbers are not published; final SKUs are approved during the technical proposal.

Compact ESL
  • 1.54"
Best for
  • Small products and cosmetics shelves
  • Pharmacy front-of-shelf
  • Compact shelf areas and narrow rails
  • Small-format pricing and unit labels

Public reference specifications: 1.54-inch e-paper display, approximately 200 × 200 resolution, catalogue-stated dimensions approximately 37.11 × 48.43 × 9.1 mm, approximate weight around 21 g, catalogue-stated operating life approximately 3 years at four updates per day, operating range 0°C to 40°C, IP54 catalogue statement, 2.4 GHz wireless ESL architecture. Final values depend on the selected Smart Citizens SKU.

Core Shelf ESL
  • 2.13"
  • 2.6-inch class
  • 2.9"
Best for
  • Supermarkets and grocery
  • General retail and convenience stores
  • Pharmacy shelf-edge pricing
  • Standard shelf pricing and promotions

The 2.6-inch class covers both 2.6 and 2.66 inch source references in the approved catalogue. Exact dimensions and resolution are confirmed against the selected Smart Citizens SKU.

Enhanced Product ESL
  • 3.5"
  • 4.2"
Best for
  • Rich product information cards
  • Promotions and QR codes
  • Product images and specifications
  • Larger shelf content zones
Large Promotional ESL
  • 5.8"
  • 7.5"
  • 10.2"
Best for
  • Promotional displays and endcaps
  • Electronics and premium retail zones
  • Product-information cards on larger surfaces
  • Higher-visibility communication

The 10.2-inch class is described in the approved source as a rechargeable configuration. Battery architecture varies by size class — do not assume every ESL uses the same battery design.

Capabilities

Prices & promotions

Central control of prices and promotions at the shelf edge.

  • Standard and promotional pricing
  • Unit pricing and comparison
  • Scheduled promotions
  • Approval workflows
QR codes & barcodes

Shelf-edge codes for scan-based journeys.

  • Product QR codes
  • Standard shelf barcodes
  • Campaign QR codes
  • Multi-language product info
Product information

Templates for consistent product content.

  • Text fields
  • Product images (larger classes)
  • Colour, size and variant
  • Compliance and origin fields
Colour and LED

Multi-colour e-paper with black, white and selected accent-colour configurations. LED indicator options for pick-to-light workflows on selected models.

  • Black, white and selected accent colours
  • Not a full-colour LCD screen
  • LED indicators on selected models

Colour configuration and LED options depend on the selected Smart Citizens SKU.

Battery and lifecycle

ESL battery architecture varies by display class. Smaller and mid-size classes typically use replaceable batteries; the 10.2-inch class is described as a rechargeable configuration in the approved source.

Catalogue-stated operating life varies by display size, colour configuration, LED use, update frequency, radio conditions and battery quality. Selected replaceable-battery models are described in the approved source as supporting approximately 3 to 5 years at four updates per day. The 10.2-inch class is described as a rechargeable configuration. Universal battery claims are not made.

Access-point architecture

Store access points communicate with ESLs over a 2.4 GHz wireless ESL architecture. Access points support PoE or DC power and connect over cabled or approved wireless store networks.

  • 2.4 GHz wireless ESL communication
  • PoE or DC-powered configurations
  • Cable or approved wireless network uplink
  • Batch label updates and store zoning
  • AP and label health monitoring

Access-point quantity, coverage radius, area, label capacity and update throughput depend on store geometry, shelving, metal and RF interference, label volume, wireless network design and approved system configuration. Performance figures are validated per site during the ESL radio survey.

Where Smart Retail applies

Supermarkets & grocery

Prices, promotions, unit pricing, QR codes and multi-store consistency.

Pharmacies

Compact shelf labels for product information, barcodes and promotions. Medical-information compliance is confirmed per project.

Electronics retail

Larger e-paper displays for product specifications, QR links and promotional messaging.

Fashion & department stores

Product codes, colour and size information, and store-wide promotional campaigns.

Convenience & duty-free

Fast promotional updates, multi-language templates and shelf-edge campaigns.

Warehouses & showrooms

Bin and shelf identification, pick-location content and operational labelling for warehouse and showroom environments.

Retail benefits

  • Improved price accuracy at the shelf
  • Faster promotional rollout across stores
  • Reduced paper and printing overhead
  • Reduced manual label replacement
  • More consistent multi-store shelf messaging
  • Central visibility of labels, access points and updates
  • Support for QR codes and barcodes at shelf edge

Potential outcomes depend on the current operating model, label volume, update frequency, integration scope and adoption.

ESL ROI calculator

Enter the number of stores, labels per store, price changes per week, manual minutes per change and hourly staff cost. Smart Citizens returns an illustrative estimate of annual manual labelling hours and paper overhead.

Illustrative business-case estimate based only on the values entered. Final ROI requires a store survey, integration assessment and approved commercial proposal. Sensitive financial inputs are not sent to analytics.

Certifications

Certificate documents required. CE, FCC and RoHS references are treated as pending until certificate copies, certificate numbers, issuing bodies, applicable model mapping, validity dates and test reports are provided and approved for the selected Smart Citizens SKU.

CERTIFICATE DOCUMENT REQUIREDTECHNICAL VALIDATION REQUIREDPERFORMANCE VALIDATION REQUIREDCAPACITY VALIDATION REQUIREDPRICING VALIDATION REQUIRED

Product data required

Public Smart Citizens SKUs, final label and access-point models, clean product imagery, confirmed IP ratings, battery test conditions, certification copies, POS and ERP API documentation, hosting architecture and approved pricing are required before publishing hardware specifications.

  • Approved Smart Citizens SKUs and public product names
  • Selected label and access-point models
  • Clean Smart Citizens product photography (front, rear, mounted, AP, rails)
  • Confirmed IP ratings, operating temperature and battery test conditions
  • Certification copies (CE, FCC, RoHS) with numbers, validity and reports
  • API documentation for POS, ERP and inventory integration
  • Hosting architecture, data residency and security documentation
  • Approved pricing and warranty terms
PRODUCT DATA REQUIRED

Frequently asked questions

What is an Electronic Shelf Label?

A low-power e-paper display installed on a retail shelf. It receives price, promotion and product information from a centralized management platform through store access-point infrastructure.

How does an ESL system work?

Product and pricing data flows from the retail platform through store access points to ESLs on the shelves. Updates are batched, transmitted over a 2.4 GHz wireless architecture and confirmed back to the platform.

Can ESLs display QR codes and barcodes?

Yes. ESLs support product QR codes, standard shelf barcodes and campaign QR codes as part of template design.

How long do ESL batteries last?

Battery life is model- and condition-specific. Selected replaceable-battery models are described as supporting approximately 3 to 5 years at four updates per day. The 10.2-inch class is described as rechargeable. Universal battery claims are not made.

What label size should a retailer use?

Compact classes suit small products and pharmacy shelves; core classes suit supermarkets and grocery; enhanced classes suit rich product information; large classes suit promotions and premium retail endcaps.

How much does an ESL system cost?

Pricing depends on label quantity, display sizes, access-point design, software, integration, mounting accessories, installation and support. Smart Citizens prepares a project-specific commercial proposal after reviewing the store and integration requirements.

See ESLs on your own products

Request a working ESL demonstration in your store or showroom.