Our Delivery Process — Smart Citizens
From consultation and AI assessment to site visit, proposal, design, installation, testing, training, support, and AMC — the Smart Citizens delivery process.
From first conversation to AMC — eight stages
- Consultation — short conversation about property type, goals, and budget.
- AI assessment — Smart Citizens AI Studio analyses floor plan and goals.
- Site visit — UAE-based engineer surveys wiring, network, and AC zones.
- Proposal — detailed package, device list, pricing, and timeline.
- Design & engineering — drawings, BOQ, programming plan, scenes.
- Installation — UAE crew, ISO 9001:2015 process, documented commissioning.
- Testing & training — handover walkthrough, app onboarding, scene tour.
- Support & AMC — 24/7 AI support with human escalation, optional AMC plan.
How long does it take?
Typical apartments install in 1–3 days, villas in 1–3 weeks, and developer-led projects follow a phased schedule agreed in the proposal. Commissioning, testing, and training are always included.
What you receive at handover
- As-built documentation and device list.
- Smart Citizens App configured for your household.
- Pre-built scenes plus a personalised scene-building session.
- Warranty pack and AMC options.
Frequently asked questions
+How long does a Smart Citizens installation take?
Typical apartments install in 1–3 days, villas in 1–3 weeks depending on scope and wiring. Larger developer projects follow a phased schedule agreed in the proposal. Commissioning, testing, and customer training are included in every project.
Ready to design your AI smart living experience?
Get a tailored proposal, book a site visit in Dubai, or chat with a Smart Citizens expert on WhatsApp.
Continue exploring
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