Industry · Hotels & Hospitality
Hotels & Hospitality — AI smart building solutions.
From 4-star city hotels to ultra-luxury resorts — Smart Citizens deploys GRMS, BMS and AI orchestration that lift guest satisfaction and cut energy bills.
Energy savings
20–35%
Guest satisfaction uplift
+18 NPS
PMS integrations
Opera, Protel, Mews
Capabilities
Guest Room Management (GRMS)
Lighting scenes, AC setpoints, curtains, DND/MUR, welcome scenes triggered by PMS check-in.
PMS Integration
Bi-directional sync with Opera/Protel/Mews — occupancy, VIP profiles, language, F&B charging.
Energy & Sustainability
Vacancy-aware HVAC setbacks, daylight harvesting, demand response, ESG dashboards.
BMS + IoT
BACnet/Modbus integration with chillers, AHUs, lifts, fire, access control on a single pane.
Systems & Standards
Smart Citizens ecosystem premium
Case studies
- 5-star Beach Resort, Dubai31% HVAC reduction in vacant rooms, NPS +22
- City Hotel, DowntownFull GRMS retrofit on 240 keys in 14 weeks
FAQ
Can you integrate with our existing PMS?
Yes — we support Opera, Protel, Mews, Cloudbeds and custom REST/SOAP PMS APIs.
Do you offer SLA-backed AMC?
Yes. 24/7 with 4-hour onsite response across UAE.