5-Star Beach Resort, Dubai
Scope
240-key GRMS, PMS integration, in-room tablets, ESG dashboard.
Challenge
Existing Opera PMS with custom guest profiles; brand-standard GRMS scenes required across every category.
Solution
GRMS retrofit on 240 keys, Opera bi-directional sync, vacancy-aware HVAC setbacks, ESG dashboards for ownership.
Results
- 31% HVAC reduction in vacant rooms
- Guest NPS +22
- Delivered in 14 weeks
"Energy and guest experience — both moved at the same time." — GM, 5-star Beach Resort